Help & Contact

Popular Solutions

Before contacting us, please check to see if your query is answered in the sections below:

Messaging

Click on “Messages” in the top menu, or navigate to https://www.prefired.com/messages/

You should now be able to view all the messages in your mailbox.  To make sure you see all messages sent or received, even older ones, select “Show All” from the drop down box.

Category: Messaging

  1.  Go to the ad you’re interested in and look for the seller info
    area- On a desktop PC or tablet this will be to the right hand side
    of the screen. On a mobile keep scrolling down the page until you see
    the seller info section (see pic).
  2. Click the “Contact” tab
  3. Fill in your details and message and click/press “Send Inquiry”

That’s it!

Your message will then be sent to the sellers’ Prefired mailbox.

Category: Messaging

General Queries

To leave feedback for another user simply navigate to their profile, You can do this either by clicking on their username displayed on their ad, or by searching for their name here 

On their profile page, there is a ‘Feedback’ button; Clicking this will allow you to view their existing feedback and leave feedback on their account. You can also go to your own profile page to view and reply to feedback that has been left for you. You can see your own profile page by clicking ‘Dashboard’, then clicking on your username underneath ‘Account Information’.

Category: General Queries

No, but UKARA or some other defence is required if you intend to purchase a RIF. You do not need a defence to sell one, however you must ensure that your buyer has a valid defence, otherwise YOU are breaking the law and not the buyer.

Category: General Queries

Yes.  Standard listings are free to individual Airsofters.  If you are a business, you must pay for a featured ad.

Category: General Queries

Selling

Go to “Manage Ads” in your dashboard, next to your ad listing you will find an options column, select the “mark as sold” icon

Category: Selling

A bump is basically sending your ad back to the top of the ad listings, just like a newly-listed ad.   This can help to boost interest in your ad if it has been listed for a while, or you just want to sell your item quicker.  You will need to purchase a bump pack in order to do this.

Category: Selling

When we do delete an ad it will only be because it breaches the terms of use of the site, or does not contain a Guntag/Username matching your account username as per the image rules.

Ads posted without the date, with usernames that don’t match, or without a Guntag/Username card at all will be removed without notice!

 

Category: Selling

Ads are usually approved within a few hours, but it depends how busy the site is and how many moderators are online. Please don’t email us to ask when your ad will be approved, as this will take our time away from moderating ads!

The most likely reason for an ad not being approved at all is that you have not added your username and date on a card in the pictures you uploaded.  This must match your account username (the one you use to log in).   We also do not accept usernames added or overlaid into your pictures by computer editing software.  See our Image Rules for details.

Ads posted without the date, with usernames that don’t match, or without a Guntag/Username card at all will be removed without notice!

 

Category: Selling

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